Why Apple Support is number 1

On October 31, 2009, in Original Blog, by Rich Lefko

I’ve been having a problem with my Apple Bluetooth keyboard, or so I thought.
After I purchased my Mac Pro last month, I had problems when typing.
My keyboard would keep connecting and disconnecting with the internal bluetooth module. Sometimes, it acted like the keys were stuck. I’d type an “H” and get hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh. Other times it seemed my KB was possessed as it would just start typing characters other than the ones I had depressed.

This keyboard always worked fine with my G5 tower, but I have had it a while, so I wasn’t sure if the problem was my keyboard or the tower?
I obtained another BT KB from one of the good fellows here at MyMac and tried that.
Same problem?
This pointed to my one month old Mac Pro Tower as the problem…..time for AppleCare. (Yes, I know the tower is still under the initial 90 days warranty)

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